Vault Storage:The Smartest Way to Own Precious Metals

We offer simple, low-cost allocated storage at any vault location: 

Storage Fee: 0.06% of asset value per month ($4 minimum) Example: $6 monthly fee per $10,000 stored 

Click here to learn more about our Vault Storage solutions. 

Absolutely! When you purchase gold and silver from GoldSilver, you will be offered the option to store your new purchase in the vault option of your choice.

You can select the vault storage option during checkout. Consult our storage page for more information. 

Yes. While our Brinks and IDS vaults are fully integrated into our system, we support customers using third-party vaults. 

Discover all of the benefits of our secure, fully-integrated vault storage solutions. 

Your metals are available for resale immediately after purchase, but physical delivery to the vault takes 1-8 business days after payment. Once the vault certifies receipt, you can sell online. Before vault arrival, please contact customer service for sales. 

You can also track your order status in your account. 

Yes. Each time your storage holdings change (including deposits and withdrawals of metals), and at the end of each month with your invoice, you will receive a statement of account detailing your holdings. All statements are also available for download in your online account. 

Access your complete storage history and account statements in your secure dashboard. 

GoldSilver does not charge additional fees beyond shipping, handling, and insurance for moving your metals. Depending upon US state, there may be appliable taxes calculated at time of delivery cost calculation. However, customers in certain jurisdictions may incur customs duties or other import-related costs when shipping metals to their country. We recommend consulting with your local customs and tax authorities before requesting delivery, as you will be responsible for these fees.

Please ensure that all outstanding storage fees are settled prior to the release of your shipment. 

Shipping, handling, and insurance costs will be calculated when you take action to ship to your door. For high-value shipments, we may offer specialized shipping options, such as armored car transport. For further details or assistance, please contact our customer service team.

While you may under certain circumstances arrange the pick-up of metals from the vault, we cannot provide interior access to the vaults.

Because metals are held at a class 3 vault facility, only authorized visitors can enter the vault. Coordinating individual visits for the thousands of storage customers GoldSilver serves is beyond the capability of vaults designed for maximum security.

GoldSilver staff and our independent auditors make regular scheduled and unscheduled visits to the vaults to conduct counts and operational inspections. Our vault providers and the third party insurance providers also conduct similar internal diligence on a regular basis.

For significant asset transfers, a vault inspection visit may be arranged. However, that requires at least 4 weeks notice, will involve a visitation fee, and will require a background check for each visitor (maximum 2). Please contact customer service if you intend to transfer or purchase more than $5 million in assets and wish to conduct an inspection visit to verify procedures.

For the quickest processing, we strongly encourage customers to have their metals shipped directly to them. However, when necessary, we can facilitate local pickup of metals from any of our vaults. Please reach out to our customer service team to schedule your pickup appointment. A minimum of 1 week is needed for coordination.

Please note: Based on location, the vault may require a fee for pickup services. 

We offer both allocated and segregated storage options for the Brinks vaults.

Allocated storage has the same security, the difference is in HOW it is stored. Allocated storage is still a “one-to-one” ratio but your metals are stored with other metals of the same type! For example, all American Silver Eagle coins are stored in the same area, and you are allocated the quantity of what you purchased! As you can see, this option is much less labor intensive for our BRINKS team – which is why it is so much less in cost. The BRINKS team will only know you by your allocated number which is also your GoldSilver account number.

In segregated storage you have a separate box, on a separate shelf, separated from gold, and has your name on it! The BRINKS facility knows your name. One of the main benefits of segregated storage is that you can receive a storage certificate.

We’re thrilled to offer our assistance in transferring precious metals from your existing custodian into an IRA account with our preferred custodian , Equity Trust. With our streamlined process, you’ll be able to easily manage your gold and silver investments within your IRA—something many other dealers don’t offer. Unlike other platforms, GoldSilver provides a unique solution where you can access your IRA funds and buy/sell precious metals all in one place!

What to Expect for an In-Kind Transfer:

We recommend reaching out to us directly or scheduling to meet with an IRA Specialist to discuss your specific situation. We can help you determine if your assets are eligible for transfer and guide you through the process.

To get started, please give us a call at 888-319-8166 or email [email protected] with the following:

• Current Custodian Information: provide the name of the custodian currently holding your IRA.
• Metals and Quantity: If you are transferring precious metals (e.g., gold, silver), include the type and quantity of each metal. A recent statement is ideal for this.
• Alternative Assets: Confirm whether your IRA holds any alternative assets, such as real estate, private equity, or other non-traditional investments. Please note that these assets are not eligible for transfer. If you wish to proceed with the transfer, we will initiate a partial transfer, moving only the eligible assets (e.g., cash, precious metals), while leaving the non-eligible assets in your current IRA.
• Location of Metals: Provide information on where the precious metals are currently stored (e.g., in a depository or physically stored elsewhere).
• IRA Type: Specify the type of IRA you currently hold (e.g., Traditional, Roth, SEP, etc.), and the type of IRA you wish to transfer into (e.g., Self-Directed, Gold IRA).
  • Important: If you are transferring from a Roth IRA to a Traditional IRA, please note that this will require liquidating your assets and funding the new account with cash, as In-Kind transfers are not allowed between Roth and Traditional IRAs.

Please note: These transfers can take some time to be completed but we are here to help to facilitate this! If you want to set up a time to call, use the link here Meet with an IRA Specialist

If you have metals in your possession that you would like stored with us, we offer this option with our IDS Vault in Dallas, Texas. Currently, we are only able to offer mail-in storage for items that match our current offerings. 

You would be responsible for the shipping and handling to our vault but once it arrives, pending testing, it will then be safe and secure under allocated vault storage. I’ve included more information below.

Please note that at this time, the IDS in Texas only has allocated storage available. You would be responsible for all shipping and handling of your metals to the vault. Pending approval, it will then be placed in allocated storage under your GoldSilver.com account. 

To create a Mail-in Storage Request please follow the instructions below:

1. Log into your GoldSilver account and select the “Start A Mail-In Storage Request” option on the main page under the “HOLDINGS” section.

GoldSilver works with a vetted global network of vault operators — Brinks, Loomis International, IDS, and Malca-Amit. Brinks is a NYMEX/COMEX Licensed Depository, an SEC-reporting public company, and a member of the London Bullion Market Association (LBMA) — formally approved by the SEC for institutional custody of precious metals in 2014. Loomis International is a COMEX-approved operator insured by Lloyd’s of London, with operations in 70+ countries. Malca-Amit is CME Group licensed for kilobar contract settlement. All operators in the network are independently insured and audited.

Every vault in GoldSilver’s network carries insurance underwritten by Lloyd’s of London syndicates — the same insurer used by central banks and sovereign wealth funds. Coverage is per-occurrence, meaning previous claims by other customers do not reduce the amount available for your claim. The policy covers theft, fire, natural disaster, mysterious disappearance, and employee dishonesty — including by officers and senior managers.

Class 3 is the highest rating under UL Standard 608, issued by Underwriters Laboratories. It means the vault door and wall panels can withstand more than two continuous hours of sustained attack using professional power tools and cutting torches. Many bank vaults today do not meet this standard — the Bank Protection Act was amended in 1991 to remove specific vault construction requirements for banks. GoldSilver’s Brinks vaults must meet Class 3 as a condition of NYMEX/COMEX licensure, verified by London Underwriters — in addition to 24/7 armed guards, bullet-resistant airlocks, independent alarm systems, and CCTV surveillance.

No. Your metals are held in allocated storage, which means they exist physically at a 1:1 ratio and are legally yours — not GoldSilver’s. Allocated gold cannot appear on GoldSilver’s balance sheet and cannot be seized by GoldSilver’s creditors in a bankruptcy. GoldSilver cannot lend, lease, pledge, or rehypothecate your metals under any circumstances. This is the fundamental difference between allocated and unallocated storage — with unallocated, you become an unsecured creditor of the vault operator. With GoldSilver’s allocated storage, you are the legal owner.

Because your metals are held in allocated storage — legally owned by you, not by GoldSilver or its vault partners — they are not subject to the claims of either company’s creditors in a bankruptcy or insolvency. Your gold sits outside all balance sheets in the network. In the event of GoldSilver’s insolvency, a third-party administrator would oversee the return of your metals. Brinks is an SEC-reporting public company with publicly available audited financials, and its shareholder equity significantly exceeds the minimum capital requirements applicable to banks. Independent audits of vault inventory are conducted regularly per NYMEX/COMEX requirements, ensuring a verified record of your holdings exists at all times.

Vault inventory is subject to annual independent third-party audits, as required by NYMEX/COMEX licensing rules. NYMEX/COMEX also retains the right to examine the vault’s books and records at any time without advance notice. GoldSilver staff conduct additional scheduled and unscheduled visits to verify inventory and operations. Each time your holdings change, you receive a statement of account detailing your metals. You can also view your holdings in real time through your GoldSilver online account dashboard.

Yes. GoldSilver offers offshore gold storage at two international locations: Singapore and Hong Kong. Storing metals in a separate legal jurisdiction from your home country in an offshore vault provides a layer of diversification that purely domestic storage cannot offer.