20th Anniversary Deals: Get Them While They Last Invest Now  arrow small top right
close
register icon

Accessibility Statement

We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

To fulfill this promise, we aim to adhere as closely as possible to the Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide array of disabilities. Complying with those guidelines helps us provide a site that is accessible to all people, from the blind to the motor impaired.

This website utilizes various technologies all meant to make it more accessible. We utilize an interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. This interface replaces the older fashioned method of providing all users with the same, lesser but accessible design or user interface.

Notes, Comments, and Feedback:

Despite our very best efforts to allow anybody to adjust the website to their needs, it is possible that there will still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are constantly improving the accessibility interface, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, at any time and in accordance with technological advancements.

If you’ve discovered a bug or malfunction, if you find any aspect of the interface difficult to use and need assistance navigating the website, or if you have improvement ideas, we would like to hear from you. Simply click on the “Feedback” button at the bottom of the accessibility assistant, and fill out the feedback form. Alternatively, you can send an email to our web accessibility team using the following form If you wish to speak with the website owner directly, please contact our team and we’ll provide you with their contact information (we do not publish this information due to data collection and misuse conducted by spambots). 

Here are some of the interface’s capabilities:

  • Font handling – users can increase and decrease its size, change its family (type), adjust spacing, alignment, line height, and more.
  • Color handling – users can select various color contrast profiles such as light, dark, inverted and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
  • Animations – epileptic users can stop all running animations in an instant, at the click of a button. Those animations include videos, GIFs and CSS flashing transitions.
  • Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements specifically.
  • Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire  website instantly.
  • Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  • Other options – we provide users the option to change cursor color and sizing, use a printing mode, enable a virtual keyboard and much more..

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level every 24 hours. This AI engine remediates the website’s HTML issues, as well as functionality and behavior, to the use of blind people that are using screen readers, and the motor impaired that are using a keyboard to operate websites.

We utilize AI for the following accessibility components:

  • Screen-reader optimization: The AI runs in the background and learns the website’s components top to bottom, thereby providing screen-readers with meaningful data using the ARIA set of attributes. For example, it will provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.

    Additionally, the AI scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, click the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn adjustments on as soon as they enter the website.

  • Keyboard navigation optimization: The AI adjusts the website’s HTML, as well as adding various behaviors using JavaScript code to make the website fully operable by a keyboard. This includes the ability to navigate the entire site using the TAB and SHIFT+TAB keys, operate dropdowns with the arrow keys, close them with ESC, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, fill them in with the Spacebar or Enter key, and more.

    Additionally, keyboard users will find quick-navigation and content-skip menus (available at any time by clicking Alt+1). The AI will also handle triggered popups by moving the keyboard focus towards them as soon as they appear, and It’ll not let the focus drift outside of it, for best orientation.

Browser and Assistive Technology Compatibility:

We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all the modern, major and popular systems that comprise over 95% of the users’ market share and include: Google Chrome, Mozilla Firefox, Apple Safari, Opera, Microsoft Edge and I.E 11 or above, JAWS and NVDA (screen readers), both for Windows and for MAC users. This website is operable using other systems and platforms as well, though we are not officially supporting them and recommend users to utilize the aforementioned.

HOW WE COLLECT PERSONAL INFORMATION

We collect personal information:
  • Directly from you when you provide it to us, including:
    • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website or requesting further services and/or products. We may also ask you for information when you report a problem with our Website.
    • Records and copies of your correspondence (including email addresses), if you contact us using a web to email form.
  • Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies (see Information We Collect Through Automatic Data Collection Technologies below further information).
  • From third parties including:
    • Third parties who integrate with our products/ services.
      Service providers and partners who work with us in relation to the provision of our services/ products that enhance your experience of those services or products.
    • Marketing, sales generation, and recruiting business partners.
    • Credit bureaus and other similar credit reference agencies.
    • Other publicly or generally available sources, such as social media sites, public and online websites, open databases, and data in the public domain.

Welcome to the NEW GoldSilver Celebrating 20 Years of Precious Metals Investing and Education

Mary

Samantha is wonderful. I was nervous about spending a chunk of money. I asked her to `hold my hand’ and walk me through making my purchase.  
She laughed and guided me through, step by step. She was so helpful in explaining everything... 

A. Howard

Travis was amazing! I was having difficulty with a wire transfer of my life’s savings, and I was very worried that I might not be able to receive it all. My husband just passed away and I’ve been worried about these funds along with grieving for 8 months. As soon as I got connected with Travis, my concerns were immediately addressed and he put me at ease. The issue was resolved within days. He even called me back with updates to keep me in the loop about what was going on with the funds. I am so grateful for a customer representative like Travis. He really cares for his clients.

Sam was also very helpful! I called and was connected to Sam within 30 seconds. She helped me with a fee that was charged to my account. She had a great attitude and took care of the fee quickly.

talk to us

Get in Touch with GoldSilver Experts

Michael G.

Outstanding quality and customer service. I first discovered Mike Maloney through his “Secrets of Money” video series. It was an excellent precious metals education. I was a financial advisor and it really helped me learn more about wealth protection. I used this knowledge to help protect my clients retirements. I purchase my precious metals through goldsilver.com. It is easy, fast and convenient. I also invested my IRA’s and utilize their excellent storage options. Bottom line, Mike and his team have earned my trust. I continue to invest in wealth protection and my own education. I give back and help others see the opportunities to invest in precious metals. Thank you.